FREQEUNTLY ASKED QUESTIONS
How long will my computer repair take?
We try to finish our jobs as quickly as we can, but in some cases, operation time can take up as much as 3-4 days. When this type of thing happens, we let you know with our excuse, but usually, we solve your problems within the day.
How much is my repair?
Usually, after we determine exactly why the problem occurred, we give you information about the price. Even though we have some standard prices, it can change depending on the work done or the material used.
Why should I choose a local business instead of a big technology market?
When you choose Özlem Computer, you communicate directly with the person who can solve your problem, without dealing with any middleman or customer service. And because we offer changing with our products, you don’t have to deal with any repair or guarantee procedure.
I have important data and files on my computer. Will they be damaged?
Without any exceptions, we ask each customer if they have any important file on their computers. Even if, by some small chance we forget to do this procedure, we backup everything on our own hard drive and re-upload them after repairing is done. Your files are safe with Özlem Computer, no need to worry!